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We want to ensure you have a successful online experience, so if you have any questions on how to use this website or on the product offerings, please contact us at: orders@traveltoe.com. All products are "live" offers and are updated at least daily. For your peace of mind, we make sure that your booking is fully confirmed before you receive a final confirmation and before your credit card is charged. We want to help you enjoy your trip. Please read and accept the terms and conditions for each product before purchase.


Terms and Conditions:


1. Booking and Confirmation:

1.1 Once you have selected the arrangements you would like, you must complete the details on the website, including the payment details.

1.2 Every booking is fully confirmed before you receive a final confirmation and before your credit card is charged.

1.3 We will send you two emails within 24 hours, if not immediately (Note: a TravelToe "Welcome" email is also sometimes sent to new customers):

  •     (1) The First email will state that your "TravelToe Booking is Being Processed"; and
  •     (2) The Second email provides Confirmation of the booking with the voucher information ("Your TravelToe Booking has been Confirmed"). If we cannot confirm the booking, then the second email will say that the booking cannot be confirmed. If we are unable to accept your booking we shall not process your payment.

1.4 If you have not received your confirmation voucher within 24 hours of booking, please check your "Bulk Mail" or "Junk Mail" folders of your email system. You may also "login" at any time to www.TravelToe.com to check your order. If you still do not see your confirmation voucher, please contact us: orders@traveltoe.com.

1.5 The Voucher binding contract will come into force at the time we send out our confirmation email, and until then we shall be under no liability to you whatsoever.

1.6 The name of the leading passenger should be correctly given at the time of booking and will appear on the voucher. The voucher is not transferrable and changes cannot be made at a later date.

1.7 An order can include two or more different tour bookings. This website will not stop you from making incorrect orders such as booking two tours in different places for the same dates, or a tour in one place and show tickets in another. If you error in this kind of double booking, we are unable to give you a refund.

1.8 It is essential that you print this voucher and present it upon commencement of your activity or tour. Valid photo ID is required for the lead passenger and must match the travelers name as indicated on the voucher as well as the supplier records. First and last names are sufficient.

2. Cancellation:

2.1 Each product has its own cancellation policy. Please review the terms and conditions for each product before booking.

3. Payment:

3.1 Credit cards accepted: Mastercard, Visa, Discover and American Express.

3.2 Full payment by credit card is required to make a reservation.

3.3 Payment will be listed as TravelToe on the credit card statement.

3.4 TravelToe does not charge a service fee for processing credit card payments.

3.5 In the event we are unable to confirm your booking we shall not process your payment.

4. Passports/Visas:

4.1 It is the responsibility of all passengers, regardless of the passport they hold, to check with the appropriate consulates to determine if any visas are required. As visa and health requirements are subject to change without notice, it is recommended that verification prior to travel be made of existing foreign visa and health requirements.

5. Prices:

5.1 Prices are per person, unless otherwise specified. Prices are based on the local tariffs at the time of quoting converted at the prevailing foreign exchange rate. Price quotations are subject to change without notice until a booking has been confirmed.

6. Not Included:

6.1 Any applicable foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger facility charges and international transportation tax.

6.2 Tips/gratuities to tour directors, drivers, and local guides; passports; visa; baggage and personal insurance; beverages and food not listed under inclusions in the travel product (these items are billed to you before leaving the hotel/restaurant); and all other items of a personal nature.

7. Travel Insurance:

7.1 We strongly recommend that, at the time of the booking, a comprehensive travel insurance policy be purchased.

8. Booking Arrangements:

8.1 In all booking arrangements, the person making the booking shall be deemed to have accepted the booking conditions on behalf of the persons named in the booking. The contract will be governed by and subject to the Terms & Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of TravelToe.

8.2 TravelToe vouchers for each booking segment will be provided.

9. Responsibility:

9.1 You will be able to find the name and address of the relevant supplier on your voucher. The voucher governs the relationship with you and the supplier. This will mean that outside these terms and conditions, ultimately any decisions on Supplier terms and conditions, cancellation, exchanges and refunds will belong to the supplier.

9.2 Agreeing Suppliers acknowledge by their acceptance, that TravelToe, its partners, agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual tour members shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours. Further, TravelToe, its partners, agents and suppliers accept no responsibility for any sickness, pilferage, labour disputes, machinery breakdown, government restrains, acts of war and terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control. TravelToe reserves the right to cancel, change or substitute any service and to decline to accept or retain any tour members at any time for any reason including, without limitation, insufficient number of participants. The sole responsibility of any airline used in any tour is limited to that set out in the passenger contract evidenced by the ticket. Any ARC or IATA carriers shall not be liable for any inconvenience, loss or damage, injury, accident, delay or irregularity which may be occasioned by reason of defect or through the acts or omissions of any person or company performing or rendering the services, responsible for any changes or increased costs incurred by passengers as a result of the cancellation of services due to be provided by its agents or suppliers for any reason including, without limitation, insufficient number of participants. All travel documents/vouchers are issued subject to the terms and conditions specified by TravelToe, its agents and suppliers.